Covetrus Enhances API Monetization with Moesif

Overview

Covetrus, a global leader in veterinary practice improvement, needed to modernize their API billing approach to better align with customer usage and enhance operational efficiency. Using Moesif, they transitioned to a usage-based billing model, consolidated disparate billing infrastructures, and gained valuable insights into customer engagement. This case study highlights the challenges Covetrus faced, the solutions provided by Moesif, and the positive results achieved.

Challenge

As Covetrus evolved its operations, they sought to modernize their billing approach and move towards a usage-based billing model to better align with how their customers were utilizing their API infrastructure and creating a more efficient and customer-centric solution. Covetrus needed a flexible solution to handle the requirements of their customer segments - veterinary practices and third-party vendors.

Covetrus preferred usage-based billing, but their prior automated billing system was not easily adaptable. With multiple platforms and each with their own infrastructure, a portion of APIs went through Kong, but other platforms used alternate technologies.

Moesif’s support for existing billing solutions enabled Covetrus to migrate without impacting existing invoicing and accounting flows, accelerating full migration to just a few weeks.

Henning Smith, CTO

Solution

The Moesif .NET SDK and Kong integration each required less than a day of work and streamlined the implementation process, enabling Covetrus to quickly experience success. Moesif consolidated billing data across Covetrus' diverse products regardless of underlying infrastructure, creating a single source of truth for usage-based billing.

Moesif’s support for existing billing solutions enabled Covetrus to migrate without impacting existing invoicing and accounting flows, accelerating full migration to just a few weeks. Moesif's adaptable metering capabilities enabled Covetrus to accurately track and bill for different API usage patterns, including veterinary registrations and API call volumes.

Covetrus now generates comprehensive billing reports in minutes, gaining insights into customer engagement and practice registration. Moesif's analytics provide Covetrus with valuable data to inform their monetization strategy. Moesif's flexibility enables Covetrus to explore and implement new billing models and strategies with ease.